Tech Blurb

Virtualization has transformed the ways companies store their information over the years.  ESXi backup servers have been given critical roles in alleviating the need for hardware storage devices.  As a result, businesses have been able to store their information in remote locations thereby saving themselves thousands in hardware storage and replacement in the event of [...]

Computer telephony integration is expressed as CTI technology or simply “computer telephony”. This technology enables the integration of a computer system with the telephone network. Thus, with CTI technology, all phone control operations associated with a handset can be performed through the computer.  In this case, the computer network and its applications are integrated and [...]

You have to make sure that you plan for system backups so that you can be sure that your data is secure. One of the best ways to do this is with the ESXi backup, which is able to provide a virtual backup for all of your most important data. If anything happens to your [...]

Small businesses do not typically have the same resources as larger companies. Small businesses have smaller department sizes and are often understaffed. One department that many small businesses lack adequate staffing for is the IT department. The result of having a small IT department is that these businesses try to do as much as possible [...]

Today’s call centers are fast paced and filled with tons of information. Call centers use the combined technologies of the computer and phone to satisfy clients and to generate sales. This powerful technology is called computer telephony integration. Powerful state of the art tools are needed for call centers to handle the many incoming phone [...]

There is no denying that there has been a huge technological boom over the past few years.  This has been a huge boon, not only for those with personal computers, but especially for the business industry which has undergone so many different changes in order to stay current with all the technological trends.  Every business [...]

Email has yet to replace the telephone as the main business communication method; however it is becoming increasingly more popular. Call centers have traditionally been places that answered incoming calls to sell products and solve customer problems. While customer care centers do still do this, you must have an email response management that efficiently directs [...]

Performing a system backup is an important function of your network.  Local backup can take time and system resources.  It is essential that you set up regularly scheduled system data backups.  Choosing VMware backup solutions allows you to perform data backups in an efficient and cost effective manner. It is important that you regularly backup [...]

Human error is a problem that will never truly have a solution in the business world.  Even the best of employees are going to make mistakes from time to time, nobody is perfect and expecting perfection from an employee is just a poor decision.  Just because errors are going to happen though doesn’t mean that [...]

In a society where many of the world’s population is dependent upon technology for information and entertainment, a lot of businesses are heavily reliant on high tech software to improve their revenue flow. The faster a company can get work finished, the more money they can earn. Quick computers mean more work output and an [...]